The E61 Satisfaction Guarantee

At The E61 Espresso Machinery Co Ltd we are committed to the highest quality in the design, manufacture and service of Espresso Machinery and accessories.

We measure our success by one benchmark: Total Customer Satisfaction.

To demonstrate our committment we are proud to offer the E61 Satisfaction Guarantee:

If you are not entirely satisfied with the performance of the espresso machinery or accessories that you purchase from E61 then we will, at your written request within 30 days from the date of purchase, refund 100% of the purchase price.

What's covered by the E61 Satisfaction Guarantee?

It covers every espresso machine, espresso grinder and espresso accessory - every product that the E61 Espresso Machinery Co sell in Australia. The cost of returning your purchase to us is also included.

100% Satisfaction is only a 1800 free call away

What happens if your purchase does not perform to your expectations? What if you are unsure about how to get the most from your espresso machine? Put the E61 Satisfaction Guarantee to work by calling the E61 Customer Service team on 1800 361 835 (1800 E61 TEL) or email us at: mail@E61.com.au

The added purchase protection and peace of mind you deserve

Although your purchase comes with a comprehensive warranty program, the E61 Satisfaction Guarantee goes further by providing you with an extra measure of purchase protection. In the rare instance of a product defect, the product warranty will cover any repair or replacement necessary. The E61 Satisfaction Guarantee is an extra benefit you recieve, in addition to the product warranty.